Yes, we encourage this as much as possible.
Definitely, we encourage this as it helps people to recognise their room.
We have an in-house activity co-ordinator who creates activities according to peoples individual interests.
We encourage everyone to participate however they have the right to refuse participation.
Unless urgent we simply wait for the right moment. This may be at a very random hour but if the mood allows we make the most of it.
Unfortunately not but family & friends can bring in pets to visit.
Yes there are stairs, we also have a lift to all floors.