The home is registered with the Care and Social Services Inspectorate Wales (CSSIW).
The Area Manager for the home is Gwen Maurice. Gwen is also the Registered Manager of our sister home, The Pines Care Home. Prior to joining the company Gwen was a Chef owner of a hotel and has extensive knowledge of various dietary needs. Gwen has successfully fulfilled several other management roles within the company over the last 6 years. Gwen holds level 2 in Dementia Awareness and NVQ level 5 in Management & Leadership.
The Manager is Fiona Gough. Fiona grew up on Ynys Môn and moved to Kent to undertake her nurse training, returning to Wales 22 years ago.
Fiona is passionate about developing and maintaining person-centred care as well as having a good relationship with family members.
Fiona enjoys learning and this is an ethos that she transfers to her colleagues.
Since qualifying in 1988 Fiona has undertaken training which is relevant to her role as Nurse & Manager such as Emergency First Aid, Venepuncture and LLM (Masters of Medical Law).
Andy Paynter (ACMA CGMA) is the Responsible Individual and has the overall responsibility for the company and the home. Andy is a qualified Management Accountant and has over 12 years’ experience in the care industry. Andy has completed Dementia Awareness training.
Admission to the Home will mainly be on a planned basis. The Manager or Senior Sister will visit potential residents (following referral) to carry out an assessment to determine their suitability for admission to the Home. The potential resident along with their relatives will be invited to visit the Home so they can discuss their expectations of the care offered. For self-funded residents who are self-referred, we will visit the individual at their home to undertake the assessment of care.
Emergency admissions will only be accepted if the Manager or Area Manager is made aware of all circumstances surrounding the request for admission and that the Home can meet their needs.
If the potential resident resides within the locality, they may remain with their current G.P. Anyone from out of the locality will be able to register with the local health centre.
A risk assessment will also be carried out to identify any potential risks to the individual, staff or other residents. It is our aim to meet the individual's physical, psychological and spiritual needs.
We aim to enhance the sense of well-being and fulfilment in an environment where individuals can enjoy support, comfort, safety and security. We will endeavour to gain as much information regarding the required care, from the individual, his or her relatives and from any other parties involved in the care, prior to admission to the Home.
We will produce a person-centred care plan. This will be focused on the individual's strengths i.e. the skills they are still able to perform, so as to maintain those skills for as long as possible. They will also consist of the individual's own preferences such as how they like to spend their day and dietary preferences. We will also highlight on areas where the person needs assistance. Care plans will be reviewed every month or earlier if circumstances dictate.
The Nursing Manager / Senior sister and care staff will administer (where the resident is unable to do so for him/herself) and monitor any side effects of prescribed medication. Any concerns will be addressed with the individual's G.P. A medication review will be carried out every 3 months or as required.
The home manager is Gwen Maurice. Prior to joining the company Gwen was a chef owner of a hotel and has extensive knowledge of various dietary needs. Gwen has successfully fulfilled several management roles within the company over the last 6 years. Gwen holds level 2 in dementia awareness and NVQ 5 in Leadership & Management in H&S Care.
Andy Paynter (ACMA CGMA) is the Responsible Individual and has the overall responsibility for the company and the home. Andy is a qualified Management Accountant and has over worked in the care industry for over 12 years. Andy holds level 2 in dementia awareness.