Welcome to Our Caring Home

Established in 2002 the Madog Care Home is set in a beautiful location on a peaceful hillside overlooking Porthmadog Harbour and Snowdonia. The home was originally the site of the old cottage hospital and the purpose-built home retains its charming character. We look forward to welcoming you to our home. We are currently registered for 44 Individuals. We provide Residential care, Nursing care and Dementia care.
 

  • There are 44 bedrooms all ensuite with lift access to every room. All the bedrooms modern and well furnished
  • We encourage residents and their families to bring personal items and furniture with them
  • Food is freshly prepared daily by the cook and her team using fresh local produce and is available all day
  • Residents have a choice of eating in the dining room or taking their meal in their room
  • There are are two lounges, a dining room and beauty salon
  • Free wi-fi access is available throughout the home
  • We operate on high staffing levels to ensure we can meet the needs of the residents
  • There is a Manager and/or Registered Nurse on the premises 24/7
  • We carry out a thorough recruitment process to ensure all our staff are knowledgeable, competent and caring
  • All staff receive regular supervisions and appraisals from the Manager, Nursing Manager or a senior member of staff.
  • All relevant staff have received or are scheduled to receive dementia awareness training. Many of the staff are local and many are fluent in both Welsh and English

Visitors are welcome at the home at all times. The nurse in charge is available to discuss any concerns or queries you may have. We actively support visiting as contact with friends and family plays an important part in our resident’s well-being.

The Management

The home is registered with the Care and Social Services Inspectorate Wales (CSSIW).

The Area Manager for the home is Gwen Maurice. Gwen is also the Registered Manager of our sister home, The Pines Care Home. Prior to joining the company Gwen was a Chef owner of a hotel and has extensive knowledge of various dietary needs. Gwen has successfully fulfilled several other management roles within the company over the last 6 years. Gwen holds level 2 in Dementia Awareness and NVQ level 5 in Management & Leadership.

The Manager is Fiona Gough. Fiona grew up on Ynys Môn and moved to Kent to undertake her nurse training, returning to Wales 22 years ago.

Fiona is passionate about developing and maintaining person-centred care as well as having a good relationship with family members.

Fiona enjoys learning and this is an ethos that she transfers to her colleagues.

Since qualifying in 1988 Fiona has undertaken training which is relevant to her role as Nurse & Manager such as Emergency First Aid, Venepuncture and LLM (Masters of Medical Law).

Andy Paynter (ACMA CGMA) is the Responsible Individual and has the overall responsibility for the company and the home. Andy is a qualified Management Accountant and has over 12 years’ experience in the care industry. Andy has completed Dementia Awareness training.

Admission

Admission to the Home will mainly be on a planned basis. The Manager or Senior Sister will visit potential residents (following referral) to carry out an assessment to determine their suitability for admission to the Home. The potential resident along with their relatives will be invited to visit the Home so they can discuss their expectations of the care offered. For self-funded residents who are self-referred, we will visit the individual at their home to undertake the assessment of care.

Emergency admissions will only be accepted if the Manager or Area Manager is made aware of all circumstances surrounding the request for admission and that the Home can meet their needs.

If the potential resident resides within the locality, they may remain with their current G.P. Anyone from out of the locality will be able to register with the local health centre.

Person Centred Care

A risk assessment will also be carried out to identify any potential risks to the individual, staff or other residents. It is our aim to meet the individual's physical, psychological and spiritual needs.

We aim to enhance the sense of well-being and fulfilment in an environment where individuals can enjoy support, comfort, safety and security. We will endeavour to gain as much information regarding the required care, from the individual, his or her relatives and from any other parties involved in the care, prior to admission to the Home.

We will produce a person-centred care plan. This will be focused on the individual's strengths i.e. the skills they are still able to perform, so as to maintain those skills for as long as possible. They will also consist of the individual's own preferences such as how they like to spend their day and dietary preferences. We will also highlight on areas where the person needs assistance. Care plans will be reviewed every month or earlier if circumstances dictate.

The Nursing Manager / Senior sister and care staff will administer (where the resident is unable to do so for him/herself) and monitor any side effects of prescribed medication. Any concerns will be addressed with the individual's G.P. A medication review will be carried out every 3 months or as required.

Contacts

Gwen Maurice

The home manager is Gwen Maurice. Prior to joining the company Gwen was a chef owner of a hotel and has extensive knowledge of various dietary needs. Gwen has successfully fulfilled several management roles within the company over the last 6 years. Gwen holds level 2 in dementia awareness and NVQ 5 in Leadership & Management in H&S Care.


Andy Paynter

Andy Paynter (ACMA CGMA) is the Responsible Individual and has the overall responsibility for the company and the home. Andy is a qualified Management Accountant and has over worked in the care industry for over 12 years. Andy holds level 2 in dementia awareness.


Environment

A Bedroom at The Madog

The home provides accommodation for all activities of daily living and is furnished to a high standard.

There are two lounges, a dining room, a conservatory and a hair dressing salon.

Access to all floors is by way of stairs or lift.

There are 44 bedrooms 3 of which are double rooms, all rooms are en-suite. All the bedrooms are equipped with call bells. Televisions can be made available for individual’s bedrooms if requested. There are extra accessible toilets and bathrooms throughout the home.

We encourage residents and their families to bring personal items and furniture with them. Any personal electrical equipment can be brought in after safety testing.

The Home has front and rear outside sitting areas with access available to all residents. Smoking is not permitted in the home, but we offers designated and supervised smoking areas externally.

Laundry facilities are provided for personal clothing

Meals

Meals at The Madog

All meals are freshly prepared by the cook on the premises.

Tea and coffee is also served mid-morning and afternoon, with beverages and snacks available at all times.

Staffing

Staffing at The Madog

We operate on high staffing levels to ensure we can meet the needs of the residents.

The carers are supervised by senior carers. The Home only employs staff who are knowledgeable, competent and caring and they regularly receive supervision and appraisal from the manager.

The trained nurses working closely with the Nursing Manager and Manager to meet the needs of the residents. Many of the staff are local & bi-lingual.

Activities / Entertainment

Activites at The Madog

We aim to make every day needs such as meal times and bathing an ‘activity’ where the resident has personal one-to-one contact with a health care assistant. Also the person-centred care plan is invaluable in providing activities specific to the individual service user’s needs.

The Home also provides facilities for group leisure activities. These include;-

TV, movies, radio, music

Games, books and magazines

Relaxation & activities in the garden (weather permitting).

Outings, beach walks, shopping, café for tea and cake, garden centre

Fancy dress days

Outside entertainers also perform at the Home from time to time.

All participation in any activity will be by resident’s choice.

Visiting

Visitors at The Madog

Visitors are welcome at the home at all times. Fiona, Gwen, Andy or the Nurse in Charge is available to discuss any concerns or queries you may have. We actively support visiting as contact with friends and family plays an important part in our resident’s well-being.